Privacy Policy

Effective Date: 13th July, 2025
Last Updated: 13th July, 2025

A Healing Bridge (“we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website or use our psychotherapy services. By using our website, you agree to the practices described here.

1. Information We Collect
We may collect the following types of personal information:

Contact Information (e.g., name, email, phone number)

Appointment and Service Details

Payment Details (limited to confirmation via Wise or bank transfer—no card data is stored)

Health-Related Information (as voluntarily shared during sessions or intake)

We do not sell or share your personal data with third parties for marketing purposes.

2. How We Use Your Information
We use your personal information to:

Provide and manage psychotherapy services

Respond to inquiries and schedule sessions

Comply with ethical and legal obligations

Issue invoices and process payments

Improve website functionality and user experience

3. Confidentiality and Security
All clinical information is treated with the highest level of confidentiality in accordance with professional ethical guidelines and applicable Peruvian data protection laws. Information is only disclosed in the following circumstances:

With your explicit written consent

When required by law or court order

If there is a risk of harm to you or others

If there is disclosure of child or elder abuse

We implement appropriate technical and organizational measures to safeguard your information.

4. Data Storage and Retention
Your information is stored securely and is only accessible to authorized personnel. Records may be retained for the duration necessary to meet legal, regulatory, and professional obligations (typically a minimum of 5 years, unless local law states otherwise).

5. Third-Party Services
We may use trusted third-party tools to:

Schedule appointments (e.g., Calendly, Google Calendar)

Host video sessions (e.g., Zoom, Google Meet)

Process payments (e.g., Wise or direct bank transfer)

Each third party has its own privacy policy. We only work with platforms that comply with standard data protection practices.

6. Your Rights
Subject to applicable law, you have the right to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your information (unless legally required to retain it)

Withdraw your consent at any time, where applicable

To exercise your rights, please contact us at: contact@ahealingbridge.com

7. International Users
Our services are based in Cusco, Peru, and are governed by Peruvian law. If you access our website from outside Peru, you consent to the transfer and processing of your data in Peru.

8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in legal requirements or our practices. All updates will be posted on this page, and we encourage you to review it periodically.

9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact: contact@ahealingbridge.com.