Effective Date: 13th July 2025

 

Welcome to A Healing Bridge (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and psychotherapy services. By accessing or using the website, you agree to these Terms in full. If you do not agree with any part of these Terms, please do not use our website.

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1. Age Restrictions

Our services are only available to individuals who are 18 years of age or older. By using our website, you confirm that you meet this age requirement.

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2. User Conduct

You agree to use this website responsibly and ethically. Prohibited behavior includes, but is not limited to:

• Harassment, abuse, or threats toward any other user or therapist

• Impersonation of any person or entity

• Attempting to interfere with the website’s normal operations or security

• Uploading or sharing false, misleading, or harmful information

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3. Confidentiality

We are committed to protecting the confidentiality of all client communications in accordance with ethical standards and legal obligations. Information shared in sessions is confidential, except in circumstances where we are legally required to disclose information (e.g., risk of harm to self or others, child abuse, or court order).

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4. Legal Liability

All content on this website is provided for informational purposes only and does not constitute medical or psychological advice. We do not guarantee the accuracy, completeness, or reliability of information shared on the website or in sessions. You assume full responsibility for any actions taken based on the information provided here. We disclaim all liability for decisions made by users regarding diagnosis, treatment, or any other aspect of mental health care.

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5. Cancellation Policy

All payments made for sessions or services are non-refundable, regardless of whether the appointment is attended or cancelled. Please consider this policy before making a booking.

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6. Privacy Policy

We are committed to protecting your personal data in compliance with applicable privacy laws. Our [link to Privacy Policy] explains how we collect, use, and store your information. By using our website, you consent to these practices.

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7. Termination

We reserve the right to suspend or terminate access to the website or services at our discretion, without prior notice, in cases of:

• Violation of these Terms

• Misuse of services

• Behavior that compromises the safety or privacy of others

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8. Appropriateness of Services

Our psychotherapy services are not a substitute for emergency or medical treatment. In case of an emergency, you should contact your local emergency services immediately. Our services are designed for mental health support and personal growth, not for the treatment of acute mental health crises.

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9. Changes and Addendum

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on the website, and we will notify current users if the changes are material. Continued use of the website constitutes acceptance of the revised Terms.

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10. Disclaimer

This website and its content are provided "as is" without any warranties, express or implied. We make no guarantees as to the availability, accuracy, or effectiveness of our content or services.

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11. Fee Changes

All fees for services listed on the website are current. We reserve the right to change our pricing at any time. Any changes affecting existing clients will be communicated directly and in advance.

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12. Invoicing and Payment

Payments must be made via bank transfer or Wise. Full payment is required before the service is rendered. Invoices will be issued as needed upon request.

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13. Resolving Ethical Issues

If you have concerns about the ethical conduct of our services, please contact us at contact@ahealingbridge.com. Complaints will be handled in line with ethical standards and professional accountability.

 

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.

 

15. Intellectual Property

All content on this website — including text, graphics, logos, session materials, and other resources — is the intellectual property of A Healing Bridge or its licensors and may not be used or reproduced without written permission.

 

16. International Users

Our services are offered internationally from our base in Cusco, Peru, and are governed by the laws of Peru. By using this website, you agree to submit to the jurisdiction of Peruvian law.

 

Contact Us

If you have any questions about these Terms, please contact us at: contact@ahealingbridge.com